Travalab LLC ("Travalab," "we," "our," or "us"), located at 101 Jefferson Dr, 1st Floor, Menlo Park, CA 94025, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile phlebotomy services, website, and mobile application.
We collect information that helps us provide and improve our mobile phlebotomy services. This includes personal information such as your name, contact details, medical information necessary for phlebotomy services, and payment information. We also collect demographic information and communication preferences to better serve your needs
When you use our digital services, we automatically collect certain information about your device and usage. This includes your IP address, browser type, and how you interact with our services. If you consent, we may also collect location data to facilitate mobile services.
Your information helps us provide safe, efficient mobile phlebotomy services. We use it to process appointments, communicate about services, and ensure proper handling of your specimens. We also use this information to improve our services, process payments, and maintain compliance with healthcare regulations.
We take your privacy seriously and share your information only when necessary for providing our services. This may include sharing with:
We do not sell your personal information to third parties.
As a healthcare service provider, we maintain strict compliance with HIPAA regulations. We implement comprehensive physical, technical, and administrative safeguards to protect your health information. Our security measures are regularly updated to address emerging threat sand maintain best practices.
California residents have specific rights regarding their personal information. Under theCalifornia Consumer Privacy Act (CCPA), you have the right to:
We use cookies and similar technologies to enhance your experience and analyze service usage. These technologies help us understand how people use our services so we can make improvements. You can control cookie settings through your browser preferences.
We take children's privacy seriously and never knowingly collect information from children under 13 without parental consent. Special procedures and parental authorization are required for blood draws from minors.
We may update this Privacy Policy as our services evolve. We will notify you of significant changes through our website or email. Continued use of our services after such changes constitutes acceptance of the updated policy.
For privacy-related questions or concerns, please contact us:
Email: support@travalab.com
Phone: 800-921-6933
Address: 101 Jefferson Dr, 1st Floor, Menlo Park, CA 94025